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1. What is the best way to order my fireworks?

The best way to order your fireworks is from the Firework Empire showroom where there are over 500 items on display. It’s the quickest and easiest way to safely order your fireworks.

 

2. Why no courier delivery service?
 
Due to the change in regulations for fireworks and the transport of hazardous goods  Parcel Couriers will no longer transport high performance fireworks. Only the new low power black powder fireworks can be sent by a parcel courier, In addition delivery costs have increased significantly and most customer prefer to visit our showrooms and we do offer a local delivery service. The new regulations State that fireworks have to be shipped in their correct packaging with the relevant paperwork. Firework Empire UK ensures that all of its products are shipped safely and legally.

Customer collection is free

Local deliver available        Up to 5 miles travel £5     Up to 10 miles travel £10   For other distances please call for a quotation

Orders to the value of over £1000.00 are delivered locally free

Please contact our main office if you have any further queries or requirements regarding our shipping service.


 
3. How long will the local delivery take?
 
Local delivery usually takes 3-5 working days. Please note that all deliveries will take place during working hours Monday – Friday, 9am – 5pm. Please see our delivery section for further details.

 

4. What methods can I use to pay?
 
We accept all of the following credit/ debit cards:

Visa, Master card, Euro card, Visa Debit, Switch (UK only), Solo (UK only), Delta, and JCB.

 

5. How can I contact Firework Empire UK for further information?

For all information including product detail, other services and safety info call us on: 01782 749749 Monday – Friday, 9am – 5pm.

Alternatively you can e-mail us at : info@fireworkempire.co.uk

 

6. How old do I need to be to purchase fireworks?
 
We only sell fireworks to persons over the age of 18. The recipient will be required to sign for items on delivery and will need to be over 18 in order to obtain the goods. It is illegal to sell fireworks to persons under the age of 18.

 

7. How do I find out how to safely use fireworks?
 
All safety information can be found on our website and if followed correctly will result in a successful and safe display. If you have any questions, we can be contacted using the information on our contact page.